Begin as Apartment Leasing Consultants
Do you enjoy working in a fun, fast-paced environment but tired of wearing the uniforms and going home covered in ketchup and salad dressing? Are you tired of making minimum wage or lower? Are you great with people but burned out on retail? Are you tired of having a job and ready to begin a CAREER? Can you imagine utilizing your customer service experience and skills in a professional and challenging industry that offers diversity, excitement, and a variety of occupational opportunities. If so, you should definitely consider building a career in property management beginning as a professional Leasing Consultant! Sounds intriguing? Read on!
Leasing Consultants are the apartment community professionals who greet, tour, and qualify prospective residents, in addition to providing outstanding customer service to the existing residents. But their responsibilities do not stop there.
APT Personnel Staffing has created a service exclusively for the property management industry, providing a unique vehicle to obtaining these positions through training, experience, and exposure to the decision-makers and hiring managers within the property management industry. Individuals with no experience can gain an advantage by attending the APT Personnel Staffing comprehensive Leasing Workshop which covers basic leasing skills, general leasing office procedures, applicable terminology, sales techniques and Fair Housing and Discrimination information--all vital information to the leasing professional in todays market. Many companies list their full-time openings with APT Personnel Staffing and give priority consideration to their highly recommended and trained leasing candidates.
Be Brilliant at the Basics!
- Customer Service
- Industry Terminology
- Telephone Techniques
- Welcome Meeting and Greeting
- Information Gathering
- Community Presentation
- Closing
- Fair Housing
- Business Liability
- Call your local office for the next workshop!
Position Summary:
The Leasing Consultant is the initial contact between the public and the Apartment Community. He/She strives to promote the value and quality of living offered by the Community to prospective renters. He/She makes every effort to assess and meet the customers needs and the Companys goals.
Responsibilities Include:
Evaluate the needs of the customers while communicating the corresponding benefits.
Effectively qualify prospective residents and verify applications.
Prepare lease documents and related paperwork.
Update related records as necessary.
Promote positive, proactive resident relations by working to make the living experience, particularly the first and last impressions of the highest quality.
Introduce the resident to the community living procedures.
Support the marketing function by recording accurate data for prospects and new residents.
Utilize company resources under the direction of the Resident Manager to facilitate leasing.
Contribute to the team effort by being aware of, and relaying information regarding the communitys appearance and conditions which could impact their ability to maintain a quality living environment and lease apartments.
Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all area of performance.
Project a professional image by meeting the dress standards as outlined in the APT Staffing Standards and Procedures handout.
Principle Duties Include:
Office Procedures:
Open models and inspect tour path.
Orient yourself with the property and surrounding office.
Prepare coffee and refreshments if requested.
Accept maintenance requests and resident calls.
Assist renters with the rental, move in and renewal paperwork.
Assist with any other office function that may be delegated by the resident manager or other office staff members.
Leasing Procedures:
Answer telephones and handle prospective resident calls.
Make an appointment for the client(s) to visit the community.
Complete telephone and walk-in traffic report logs.
Greet and welcome the client(s).
Qualify the client based on
1) Previous rental history
2) Credit history
3) Ability to pay rent (income)*
4) Criminal history
Give a complete tour of the community: models, amenities, and vacant apartment if applicable.
Rent apartments - Ask for a deposit!
*Specific procedure and criteria may vary from one community to another. The leasing consultant should make adjustments accordingly.
Minimum Requirement:
Strong sales/customer service skill
Reliable Transportation
Minimum typing skills
APT STAFFING Leasing Workshop Attendance
Strong verifiable references (2)
No Felony Records or crimes against persons or property
No Prior Apartment Evictions, Charge Offs or Collections
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. The responsibilities and principle duties outlined above, are intended to describe those functions that are essential to the performance of this job. An employee holding this position may be required to perform other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Call APT Personnel today to see what positions we have currently available!
Call your local office for next Leasing Class!
San Diego 858-279-2787
Orange County 949-645-2781
Inland Empire 909-335-9252
San Jose 408-746-2781
- Sales and Marketing Magic-Best Website for Training, Marketing and Resident Retention.
- Online Training for the Property Management Industry
- The San Diego County Apartment Association
- For Rent Magazine-Great Apartment Search
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